Privacy Policy


The purpose of this Privacy Notice is to summarize the ways in which the owner of this Site,  (“PupsnPuss”, the “Site”, “We”, “Us”), collects, maintains, and uses information about you (“You”, “Your”). Please feel free to contact Us by email at if you have any questions or concerns about this Privacy Notice or the information We gather about You.

How We Collect Your Information

We gather information about You as You use our websites, contact our customer service representatives, fill out online order forms or information request sheets, and provide Your information to our sales agents. We use cookies and pixel tags to track Your usage of our websites. We also use online order forms and information request sheets to obtain information from You necessary to process Your orders and provide You with the requested information. When You call the numbers on our websites and speak with our customer service representatives, We collect information provided during the call to ensure the best quality of service and the correct processing of Your orders.

Information We Collect

We collect various types of Customer Information. A summary of the types of information that We collect is set forth below:

  • Customer Contact Information. Your Customer Contact Information is any information needed to contact You and fulfill Your orders and requests such as Your name, address, phone number, fax number, and email address.
  • Private Customer Information. Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes Your Social Security Number, credit card information, and banking and wiring information.
  • Customer Order Information. Customer Order Information is the information necessary to complete Your orders and requests for information. Such information may include Your Customer Contact Information, programming and packaging selections, Your billing and shipping information, as well as other details pertaining to Your order of products and services through us.
  • Demographic Information. Demographic Information is publicly available information that We may learn about You regarding such things as Your age, income, home ownership, household size, etc. that helps Us to provide You with better offers for products and services.
  • Website Usage Information. Website Usage Information is information that We collect, via anonymous third-party cookies, that tells Us about the way You use and navigate through our websites.
  • Proprietary Analytics. This site uses proprietary analytics systems to help improve usability and the customer experience. We may record mouse clicks, mouse movements, scrolling activity, user agent, Internet protocol (IP) address used to connect your computer to the Internet, your login information if applicable, browser type and version, browser plug-in types and versions, browser extensions installed, browser feature enabled, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL), clickstream to,  through and from the Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as mouse clicks, mouse movements, scrolling activity), methods used to browse away from the page, and other non-personally identifiable behavioural and non-behavioural information. You can choose to disable these features by electing to use the private browser setting and/or disabling javascript. Note, that doing so will disable other features that this Site may employ. 


This explains how We use cookies on this website. We recommend that You read our cookies statement so that You are aware of how We use them globally and can take steps to reject or delete the cookies if You do not agree to them being used. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the Site. You can set Your browser not to accept cookies, however, in a few cases, some of our website features may not function as a result.

We use cookies to enable You to navigate between pages and to generally improve Your user experience. We also use cookies to analyze how users interact with this Website, to enable You to share content using social media and to provide You with embedded content from third parties. We also sometimes use cookie type technologies in emails to identify how users come to this Website so that We can evaluate and measure the effectiveness of our email marketing. 

We may combine information collected via cookies with information such as Your IP address, the type of browser, device and operating system, for example, to provide statistical information about visitors to the Website. Where this Website uses third-party cookies, You should check with the relevant third party to see how they use cookies. Use google to find out more information on how cookies work. The user instructions for Your browser or device will explain how You can control the use of cookies on Your device.

Security Measures

We implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to Your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know Your Customer Information to provide the products and services that You request.

Additional PCI Requirement

As a service provider we acknowledge to our customers that We are responsible for the security of cardholder data We possess or otherwise store, process, or transmit on behalf of the customer, or to the extent that We could impact the security of the customer’s cardholder data environment.

Use and Sharing of Customer Information

All Your Customer Information is used in an effort to process Your orders and requests and to provide You with the products and services You desire. We may share Your Customer Information with third parties to complete Your purchases of products and services as described below. In addition, Your Customer Information may be used and shared in an effort to present to You other special offers and promotions that may become available. The extent to which We use and share Your Customer Information depends upon the nature and purpose for which We use and share it. A summary of how We share Your Customer Information with third parties is set forth as follows:

  • With Third-Party Product and Service Providers. We share Your Customer Information, as needed, to the third parties who provide the products and services You request. We frequently act as a third-party marketer and seller of various brand name products and services, and We provide these companies with the information necessary to carry out Your orders. How these companies use Your Customer Information, once We have passed it on to them, is governed by their respective privacy policies and procedures.
  • With Third-Party Advertisers. Although We never share Your Private Customer Information with any third parties, except with the Third-Party Product and Service Providers described above, We may share other types of Your Customer Information with third-party advertisers who are able to use that information to provide You with special offers or promotions. The ways in which such advertisers may subsequently use Your Customer Information is governed by their own privacy policies and procedures. You may opt out from having Us share Your Customer Information with third-party advertisers by following the steps in the next section. Additionally, We may share information with third parties for the purpose of preventing fraud and scams.
  • With Third-Party Cookies. We allow third parties to collect anonymous information when You visit our website and to use that information to serve ads for our products or services when You visit other websites. These third parties may use anonymous information (e.g., navigational, non-personally identifiable information, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during Your visits to our website to provide advertisements about our goods and services likely to be of interest to You. These parties may use a cookie or a third-party web beacon, or other technologies, to collect this information.

Opt-out and Data Subject Access Request Procedures

You may opt-out of further communications from Us and request access to or deletion of Your data through the following methods:

  • Email Promotions. To opt-out from receiving further email communications from Us regarding other offers and promotions, You may email Us at or write to PupsnPuss LLC, website:

In each of the above-mentioned contact methods, to protect the privacy of You and others we will request verification of Your identity. If a third party makes a request on Your behalf, we will ask them to provide proof of Your permission for them to act in Your stead. We may contact You further to request information that will enable Us to fulfil Your request. An overriding lawful basis for processing Your personal data may exist, or certain exceptions may apply, in which case We may refuse Your request. If We refuse Your request, we will explain the reasons why.

 Changes to This Privacy Notice

We will update this Privacy Notice from time to time to reflect changes in our business. If We change how We use Your Customer Information or the purposes or entities for and to which We disclose Customer Information We will include such updates within our Privacy Notice.

Access to information

Should You have any questions about the Customer Information We have about You or to access the information that We have on file, You may email Us at or write to We may ask You to pay an administrative fee for accessing or copying Your information but will inform You of the anticipated charges and confirm that You want Us to proceed before processing Your request. If You believe that the Customer Information about You that We have collected is incomplete or inaccurate, We will correct the information upon verification of the omission or error and that the person requesting the change is the person about whom the Customer Information relates.

International Users

Residents of the EEA or Switzerland are entitled to specific rights under Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union 27 April 2016 (the “General Data Protection Regulation” or “GDPR”). These rights include rights to: 

  • Access Your personal data as the term is defined by GDPR
  • Request deletion of Your personal data 
  • Request correction of Your personal data
  • Restrict the processing of Your personal data
  • Object to processing of Your personal data
  • Receive Your data in a portable manner. 

In each of the above-mentioned contact methods, to protect the privacy of You and others we will request verification of Your identity. If a third party makes a request on Your behalf, we will ask them to provide proof of Your permission for them to act in Your stead. We may contact You further to request information that will enable Us to fulfill Your request. An overriding lawful basis for processing Your personal data may exist, or certain exemptions may apply, in which case We may refuse Your request. If We refuse Your request, we will explain the reasons why.

Please be aware that the information we collect through the Services may be transferred to and stored on servers in North America. By using the Site’s services, You acknowledge and consent to the transfer and processing of Your personal information in the United States as described in this Privacy Policy. Please be aware that the data protection laws and regulations applicable to Your personal information transferred to the United States may be different from the laws in Your country of residence.

If You Are a Resident of California or Delaware

If You are a California or Delaware resident, in addition to the rights set forth above, You have the right to request information from Us regarding the manner in which We share certain categories of Your Customer Information with third parties, for the third parties’ direct marketing purposes. California and Delaware law provides that You have the right to submit a request to Us at the designated address and receive the following information:

  1.   The categories of information We disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year.
  2.   The names and addresses of third parties that received such information.
  3.   If the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.
  4.   You are entitled to receive a copy of this information in a standardized format and the information will not be specific to You individually. Our designated email address for such requests is

 Dispute Resolution

These Terms and Conditions are governed by the substantive laws of the State of Utah, without respect to its conflict of laws principles. If any provision is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided elsewhere in our Site, these Terms and Conditions constitute the entire agreement between You and Us with respect to Your use of this Site. 



If You are a Purchaser in Washington State

Washington State requires that sales or use tax is due on certain purchases. The seller may or may not collect and remit retail sales tax on a purchase. Washington state requires the purchaser to file a use tax return if retail sales tax is not assessed at the time of a taxable sale. If the seller to whom the purchaser is referred does not collect retail sales tax on a subsequent purchase, the seller may be required to provide information to the purchaser and the department about the potential sales or use tax liability.

This notice is provided under the requirements of L. 2017 Section 205(3). For additional information regarding whether and how to remit sales or use tax consumers may visit the Washington State Department of Revenue website at


If you have any questions or concerns about privacy practices, please contact us at

Pupsnpuss: Pet products reviews and buying guides

We believe pets are the best companion and integral parts of our lives.  We help pet owners to make efficient and better decisions. Our pet product selection and recommendations are based on thorough research and analysis affected by the multiple influencing factors that would affect your buying decision overall.


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